BatchHeader Web Design and Hosting

Network Connection
Your server comes with a 10mb connection to the Internet (10240 Kbps), It's just like having your own leased line. You can transfer as much data as you like within your 10mb line. Don't get this confused with your broadband at home or work; you don't share your 10mb with anyone else. 10mb is a huge amount of bandwidth which can support a very busy website, it roughly translates to 2560 GB of bandwidth a month.

Raid
All our servers are setup with hardware level RAID 1 mirroring. In the unlikely event of a disk failure this means your server will continue to operate normally. We will be notified of the disk failure and will replace the broken disk for you with no cost or impact to your data or service.

Remote Reboot
You can reboot your server any time you like using our One Click Reboot feature. Even if the server has crashed and is unresponsive this feature can still be used as it actually switches the power to your server on and off. If your server is responsive then you should reboot the server using the normal restart commands.

99.9% Uptime Guarantee
In the unlikely event that we experience a network failure we will credit your account with one day of service for every hour of downtime over four hours. Simply contact a member of our customer services team to arrange the credit.